Impact of Service-Oriented Architecture Adoption on Electronic Supply Chain Performance

Service Oriented Architecture (“SOA”) has been viewed as a strategic approach to IT that provides increased flexibility. However, there is scant research evidence of SOA adoption leading to tangible performance benefits across a cross section of firms. We fill this research gap by empirically analyzing the impact of SOA adoption on the performance of electronic supply chains for a cross section of large US firms. We estimates the moderating impact of SOA adoption on relationships between supply chain performance and complexity and transparency of information sharing relationship between firms and their suppliers. Our results show that while SOA adoption mitigates the negative effects of information sharing complexity, it also reduces the positive benefits of information sharing transparency. Thus while SOA adoption can lead to potential improvements in performance, the extent of the benefit depends on characteristics of the information sharing relationship.